Terms of service

TERMS OF SERVICE

Introduction and Acceptance of Terms

This website is operated by Casa Dominga Oficial. Throughout these Terms, the expressions “we,” “us,” and “our” refer to Casa Dominga Oficial as the entity responsible for making this website, its content, tools, and services available to you.

By accessing our website and/or completing a purchase, you acknowledge and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all visitors and users of the website, including customers, merchants, browsers, and content contributors.

Please review these Terms carefully before browsing or using our Services. If you do not agree to these Terms, you must discontinue use of the website and its Services. Continued use constitutes acceptance.

We may introduce new features, tools, or functionality to our online store; all such additions shall be governed by these Terms. You may review the most current version of the Terms at any time on this page. We reserve the right to update or modify these Terms by posting revisions directly on the website. You are responsible for reviewing changes periodically, and your continued use of the website following any updates constitutes acceptance.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and Services.

Online Store Use

By using our Services, you represent that:

• You are of legal age in your state or country of residence.

• You are of legal age and have given permission for any minor dependents to use the website.

You agree not to use our products or Services for any unlawful or unauthorized purpose and not to violate any applicable laws within your jurisdiction. You are prohibited from transmitting malicious code, viruses, or any content intended to disrupt or damage the Service.

Any breach of these Terms may result in the immediate suspension or termination of your access to the Service.

General Conditions

We reserve the right to refuse Service to any user at any time and for any reason.

You acknowledge that certain types of content (excluding payment information) may be transferred unencrypted across various networks or adapted to meet technical requirements. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or access to the website without our express written authorization.

Section headings are provided solely for convenience and do not affect the interpretation of these Terms.

Accuracy, Completeness, and Timeliness of Information

While we strive to provide accurate and up-to-date information, we are not responsible for inaccuracies, incomplete details, or outdated content on the website. The materials provided are for general informational purposes only and should not be relied upon as the sole basis for decision-making. Any reliance on such information is at your own risk.

Certain sections may contain historical information provided for reference purposes only and may not reflect current conditions. We reserve the right to modify website content at any time but are under no obligation to update any materials. You agree that monitoring changes to the website is your responsibility.

Service and Price Modifications

Prices for our products are subject to change without notice. We may modify, suspend, or discontinue the Service (or any part thereof) at any time without liability.

We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.

Products and Services

Certain products or Services may be available exclusively online and in limited quantities. These items may be eligible for return or exchange in accordance with our Refund Policy.

We make every effort to display product colors and images as accurately as possible; however, we cannot guarantee exact representation on your device or monitor.

We reserve the right to:

• Limit sales to specific individuals, regions, or jurisdictions.

• Limit quantities of products or Services.

• Modify product descriptions or pricing at any time.

• Discontinue any product or Service without prior notice.

We do not warrant that any products, Services, or information obtained through the Service will meet your individual expectations, nor do we guarantee that any errors in the Service will be corrected.

Billing Accuracy and Account Responsibilities

We reserve the right to refuse or cancel any order placed through our website. At our sole discretion, we may limit or restrict purchases per person, household, or order. These limitations may include orders placed using the same customer account, credit card, billing address, or shipping address.

If an order is modified or canceled, we may attempt to notify you using the email address, billing information, or phone number provided at the time of purchase. We also reserve the right to block or restrict orders that appear, in our judgment, to have been placed by distributors, resellers, or unauthorized dealers.

You agree to provide accurate, current, and complete information for all purchases made through our store. This includes promptly updating account details such as email address, billing information, and payment details so that we can complete transactions and contact you when necessary.

For additional information, please review our Refund Policy.

Access to Optional Third-Party Tools

We may provide access to tools and functionality operated by third parties over which we have no monitoring, control, or influence.

You acknowledge that such tools are provided “as is” and “as available,” without warranties, representations, conditions, or endorsements of any kind.

Your use of optional third-party tools is entirely at your own discretion and risk. Before using any third-party tool, you should ensure that you understand and accept the applicable terms and policies of the respective provider.

We may introduce new features, tools, or Services in the future. Any such additions shall also be subject to these Terms of Service.

Third-Party Content and External Links

Our Service may provide access to products, content, or materials from third parties. Links on this website may redirect you to external platforms that are not owned or operated by us.

We do not warrant, evaluate, or endorse the accuracy or reliability of any third-party content and are not responsible for materials, products, or Services offered by third parties.

We shall not be liable for any loss or damage arising from transactions conducted through external websites.

We encourage you to review the policies, terms, and practices of third parties before engaging in any transaction. Any complaints or concerns regarding third-party products should be directed to the applicable provider.

User Submissions, Feedback, and Public Contributions

If you submit comments, ideas, suggestions, proposals, creative materials, contest entries, or any other content (“Comments”), whether requested by us or submitted voluntarily, you agree that we may use such content without restriction. This includes the right to edit, reproduce, publish, distribute, translate, or otherwise use your submissions in any medium and at any time.

We are under no obligation to:

• Maintain Comments in confidence;

• Pay compensation for submitted content; or

• Respond to any submission.

Although we may monitor or review user submissions, we retain full discretion to remove or edit any content that we determine violates these Terms, infringes intellectual property rights, or is unlawful, offensive, defamatory, obscene, or harmful.

You agree that your submissions will not violate any third-party rights, including intellectual property, privacy, publicity, or property rights. You further agree that your Comments will not contain unlawful, abusive, malicious, harmful, or deceptive material, including viruses or malware that could affect the functionality of the Service.

You may not impersonate another person, use false identifying information, or otherwise mislead us or third parties regarding the origin of any submission. You are solely responsible for the accuracy and legality of the content you submit.

We assume no responsibility for Comments posted by you or any third party.

Personal Information

Any personal information submitted through our store is governed by our Privacy Policy.

Errors, Inaccuracies, and Omissions

Occasionally, our website or Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or product availability.

We reserve the right to correct any such errors, inaccuracies, or omissions and to update information or cancel orders if any information on the Service or any related website is inaccurate at any time without prior notice, including after an order has been submitted.

We undertake no obligation to update, amend, or clarify information within the Service or on any related website, including pricing information, except as required by applicable law.

Prohibited Uses

In addition to all other restrictions set forth in these Terms, you are prohibited from using the website or its content:

a) For any unlawful purpose;

b) To solicit others to perform or participate in unlawful acts;

c) To violate any international, federal, provincial, state, or local regulations, laws, or ordinances;

d) To infringe upon our intellectual property rights or the rights of others;

e) To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, disability, or any protected characteristic;

f) To submit false, misleading, or fraudulent information;

g) To upload or transmit viruses, malware, or any code intended to interfere with the functionality of the Service, related websites, other websites, or the internet;

h) To collect or track personal information of others without authorization;

i) To engage in spam, phishing, pharming, pretexting, crawling, scraping, or similar activities;

j) For any obscene, immoral, or harmful purpose;

k) To interfere with, circumvent, or compromise the security features of the Service or any related platform.

We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.

Disclaimer of Warranties and Limitation of Liability

We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, secure, timely, or error-free. Nor do we warrant that any results obtained from using the Service will be accurate or reliable.

You acknowledge that we may suspend or discontinue the Service at any time without notice. You expressly agree that your use of, or inability to use, the Service is at your sole risk. All products and Services delivered through the website are provided “as is” and “as available,” unless expressly stated otherwise.

To the fullest extent permitted by law, Casa Dominga Oficial and its directors, officers, employees, affiliates, agents, contractors, suppliers, licensors, interns, and service providers shall not be liable for any loss, injury, claim, or damages of any kind, whether direct, indirect, incidental, punitive, special, or consequential. This includes, without limitation, loss of profits, revenue, savings, data, replacement costs, or any similar damages arising from your use of the Service or any product purchased through the Service.

Where certain jurisdictions do not permit the exclusion or limitation of liability for incidental or consequential damages, our liability shall be limited to the fullest extent permitted by applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless Casa Dominga Oficial, together with our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, interns, and employees, from and against any claim, liability, demand, or expense, including reasonable attorneys’ fees, arising from:

• Your breach of these Terms of Service;

• Any violation of incorporated policies or documents; or

• Your violation of any law or third-party rights.

Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by law. The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of the remaining provisions.

Termination

All obligations and liabilities incurred by the parties prior to termination shall survive termination of this agreement. These Terms of Service remain effective unless terminated by either you or us.

You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing to use the website.

If, in our sole judgment, you fail—or we suspect that you have failed—to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the termination date, and we may deny you access to our Services (or any part thereof).

Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted on our website or in connection with the Service, constitute the entire agreement and understanding between you and us. They govern your use of the Service and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, including previous versions of these Terms.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Governing Law

These Terms of Service and any separate agreements under which we provide Services shall be governed by and construed in accordance with the laws of Chile.

Changes to the Terms of Service

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates on our website.

It is your responsibility to review our website periodically for changes. Your continued use of the website or the Service following the posting of any revisions constitutes acceptance of those changes.

Contact Information

Questions regarding these Terms of Service should be directed to:

Email: contactcasadominga@gmail.com